Conditions we supply
Depending on the part and platform, we offer new (OEM), quality-tested refurbished, and pre-owned options — and we lay out the trade-offs so you can choose what fits your budget and timeline.
- ✓New (OEM) — brand-new original parts with full manufacturer warranty where applicable.
- ✓Refurbished — quality-tested parts restored to working condition, offered with a warranty term confirmed per quote.
- ✓Pre-owned — functional used parts, ideal for cost-sensitive or legacy systems, condition described per quote.
How warranty is confirmed
Warranty terms vary by part, condition and brand. Rather than make a one-size-fits-all promise, we state the applicable warranty and any conditions directly on your quote before you buy. If a part carries a manufacturer warranty, we tell you the term; if it's a refurbished or pre-owned item, we describe the coverage we offer.
Returns & support
If a part doesn't match what was quoted, contact us and we'll make it right. Specifications, compatibility and availability are always confirmed before purchase — if we're not certain a part fits your system, we'll say so and help you identify the correct one.